CPHR Manitoba is dedicated to protecting the public from unethical and incompetent HR practices in the workplace.

CPHR Manitoba’s Code of Ethics and Rules of Professional Conduct (the Code) sets out the ethical standard for the human resources profession. This national standard maps out ethical conduct, competent service and good character that all CPHRs and members ofCPHR Manitoba must abide by.

If you have a concern or a complaint to address, you can make a formal complaint to the Complaints and Investigation Committee of CPHR Manitoba, care of the CPHR Manitoba CPHR Registrar.

All complaints must be in writing and mailed to:

CPHR Manitoba
Attention: CPHR Registrar
1810 – 275 Portage Avenue
Winnipeg, MB   R3B 2B3

The statement of complaint should clearly and precisely set out the following information:

• The full name and contact information of the individual registering the complaint
• The name and relationship to the member who is the subject of the complaint
• A description of the professional misconduct
• A description of the alleged breach(es) of the CPHR Manitoba Code of Ethics & Rules of Professional Conduct 
• The date(s) on which the events occurred
• The name(s) and contact information of anyone else who may be able to provide further information
• Whether the complaint has been or will be filed with any official legal body

Note: In order to assess the complaint, the Respondent will receive a copy of the complaint and the complainant's identity will be revealed to the Respondent. 

Complaint process and timelines:

1. Within ten (10) days of receiving a complaint, official notice is issued by the Registrar to the respondent and the matter is referred to the chair of the Complaints and Investigation Committee.
2. Respondents are given thirty (30) days to respond.
3. Within the thirty (30) days from receipt of a complaint, the Registrar will schedule a meeting for the Complaints and Investigation Panel.
4. If the matter is referred from the Complaints and Investigation Committee to the Discipline Committee, the Registrar will schedule a hearing within thirty (30) days from the Complaints and Investigation Panel meeting.
5. Within sixty (60) days of the receipt of complaint, a final decision is provided to both the complainant and respondent.

It is our goal to ensure that a transparent process is in place for both the complainant and the respondent. For more information about the complaints process, click here to view CPHR Manitoba's Regulatory Committee Operating Procedures Handbook.

For additional information about CPHR Manitoba’s complaints process or to discuss the nature of the concern prior to submitting a formal complaint, please contact Ron Gauthier, CEO & CPHR Registrar, at ron@cphrmb.ca or 204-943-0884.