This workshop is being delivered in partnership with ACHIEVE Centre for Leadership.


Description
If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence, interpersonal communication skills, and empathy.

You will explore the dynamics of how our brains manage escalating emotions, identify enablers of violence, and learn regulation skills so you can confidently navigate tense situations. By the end of this training, you will have a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies.

Some of the Topics Included

• A Trauma-Informed Approach
• Putting Trauma Responses in Context
• Emotion Regulation and the Triune Brain
• The Impacts of Emotionally Heightened Situations
• Co-Regulation
• Overview of Violence
• Behaviours of Concern and Enablers of Violence
• Rating Your Workplace Risk Levels
• The De-escalation Process: Awareness, Connection, Problem-Solving, Closing
• Promoting Strategies for Whole-Brain Integration
• When and How to Disengage
• Practice Scenarios
• Special Considerations for Unique Situations

Learning Objectives
Upon completion, participants should be able to:

• Explore the importance of using a trauma-informed approach in the de-escalation process
• Identify common trauma responses and your role in escalation
• Understand the importance of emotion regulation in successful de-escalation
• Implement a practical de-escalation framework
• Review and practice de-escalation strategies

Target Audience
This is an introductory-intermediate level workshop for anyone who wants to learn trauma-informed interpersonal strategies to de-escalate emotionally heightened situations and prevent violence.


Format
This is a live virtual event using Zoom, an online meeting platform. Please check your system requirements prior to registering

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event. Please note, payment is required in order to receive the login details.


CPD Hours: 7.0


Cost
Early Bird (until Jan. 28) - $299.00
Regular (after Jan. 28) - $339.00


About the Presenter
Paul has been providing conflict resolution and counselling services for over 25 years. He is a Registered Social Worker who holds a Master’s degree in Clinical Social work and a diploma in Human Resources. Paul currently works for the University of Winnipeg as a Complaints Resolution Advisor and has a small private counselling practice. He has in-depth experience supporting individuals, organizations, and communities experiencing unhealthy work environments, bullying, trauma, and mental health concerns. Paul believes the key to facilitating critical conversations is to do so in a nonthreatening manner so that individuals and organizations feel heard and supported. As a trainer, he delivers practical, applicable information in an approachable, humorous, and engaging presentation style.


Cancellation Policy
Registrations cancelled seven or more days prior to the workshop/live stream are refundable, minus a $50 administrative fee. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to take part in the event, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CPHR Manitoba immediately to discuss a transfer of registration.

ACHIEVE Centre for Leadership reserves the right to cancel an event due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop/live-stream fees only.